Our Managing Director is Kim Aitken, an outcome focussed senior leader who produces tangible business results. With formal qualifications in Warehousing, Information Technology and Business along with a Procurement Executive Program. Kim has worked with corporations in Supply, Procurement, IT, Project Management, Operations and Service Delivery roles. In 2008 and 2009 Kim led her professional services teams to Supplier of the Year for Business Support Services with Energex, and in 2009 won the Runner Up for Supplier of the Year for Sustainability and Innovation.

Accounting 101 says Revenue – Cost = Profit. Although we are not accountants, our consulting services will surely assist in driving profits and creating business value. Our focus on reducing costs comes through a range of tailor made programs for your business. We spend time analysing where and how you spend money in running your business to build a fact base, then we spend time reviewing with you, what your business needs are. Together we will build an improvement plan to optimise your operations.

Our definition of business value goes way beyond reducing cost. We also look at innovation, risk management and service opportunities. We have a team of business specialists who can assist you with outsourcing components of your business, such as a moving technology into the cloud, embracing the IT as a service model or business process outsourcing with a partner. We have designed and implemented off shore shared service centres in other countries to produce scalability and capacity into operations. If you already have an existing relationship with a provider that is not providing the intended benefits, our vendor and service delivery specialists can create a strategy to get things back on track.

But not all the opportunities are outside the business. How lean are your business processes? Even the best business processes will not deliver if your staff and leaders are not engaged. We can facilitate team sessions to look at reducing your blockages to success, and creating team action plans to work on building highly engaged and successful teams. A successful business is more than Revenue – Cost = Profit, it’s a great team who are working with fantastic products or services, excelling in customer service and embracing a mantra of continuous improvement.